The new recall of the Ford Motor Company includes almost 25,000 Super Duty pickup trucks in the United States. The stop affects the F-250, F-350, and F-450 of the 2023-2024 calendar years and is related to a water leak that interferes with the operation of the tailgate camera.
This particular problem may pose a threat to drivers’ visibility and may thus lead to more accidents. Ford owners should know this about the recall, its consequences, and what to do next.
What is the problem with the tailgate camera system in these Ford trucks?
The recall is due to a problem with the tailgate park assist sensor interface module that can be affected by water and may lead to a short circuit. Water entering this area can interfere with the rearview camera, causing it to show a blue or black screen or sometimes flicker.
This failure is a significant safety concern for drivers who use the camera to enhance their view when reversing or parking. Ford has accepted that the issue exists and intends to replace the faulty part to repair the camera.
The recall only affects the 2023-2024 model years of the F-250, F-350, and F-450 Super Duty trucks. This water infiltration problem is the result of a manufacturing defect that Ford found out has affected its trucks that were produced from October 4, 2022, to March 14, 2024.
Since these trucks are produced in large numbers and are used in virtually every segment of society, personal and commercial, Ford wants owners of the affected vehicles to come in for repairs. Ford has rectified the issue and ensured drivers can depend on their rearview camera systems for safety and convenience.
How Ford is prioritizing quality and safety in its recall process
Ford dealers will rectify this problem by replacing the tailgate camera, wire harness, and Tailgate Park Assist Sensor Interface Module free of charge. Moreover, the software will be upgraded to optimize the system after the crash repair in a Ford car.
Ford will initiate the recall on December 9, 2024, and inform the owners that repair scheduling should not be an issue. As with all recall campaigns, Ford has provided a list of VINs that the problem may impact, and owners of Super Duty trucks that they believe might be affected can check this list online or contact their dealership.
Ford is making it easy for the owners to seek recourse through the following ways. The December notifications will be sent in addition to the Ford direct call at 866-436-7332 to provide information about the recall (24S66). They can also visit the NHTSA website or dial the NHTSA hotline at 888-327-4236 for more help.
For a brand that prides itself in customer support, Ford is determined to deal with this recall effectively to minimize the inconvenience the recall will cause users of the Super Duty trucks while promoting the safety of everyone who uses them.
Ford’s ongoing commitment to quality control and customer trust
These nearly 25,000 Ford Super Duty trucks were recalled because the company is conducting a vast quality and safety campaign. The company has declared newer recalls involving models like the 2024 Mustang, Explorer, Transit, and Lincoln Aviator, where the problems vary from digital cluster failures and software glitches to axle bolt risks.
Ford responds well to these issues. It demonstrates the company’s commitment to protect the lives of its users and offer high-quality products. Since recall remains a part of reasonable car manufacturing, Ford stresses its policy of discovering a problem as early as possible and fixing it, which contributes to preserving trust in the company among its buyers.
Exploiting tailgate camera issues or any other problem in their vehicles, Ford has established itself as an organization that pays adequate attention and takes swift and appropriate action to address its consumers’ issues, strengthening the promise of quality and safety. Ford owners can be confident that the company takes those concerns seriously to protect its users on the road.
